For Ages 21+

hi44 Responsible Gaming — Your Safety Is Our Priority

hi44 believes gaming should be for fun — not stress or worry. Use our tools and support to stay in control at all times.

Our Commitment

Why We Take Responsible Gaming Seriously

At hi44, we want every moment to be enjoyable for you. Online betting and casino games are a form of entertainment — and they stay enjoyable only when you play consciously and within your means. Problem gambling can cause financial, mental, and family harm in anyone's life.

That is why hi44 provides a range of effective tools and support services to keep every user safe. Our goal is to ensure a secure, fair, and enjoyable environment where you always stay in control.

Age Restriction

For Ages 21+ Only

All hi44 services are for people aged 21 or older only. Minors have no way to create an account or play games, and we verify age at registration.

If any underage member of your household uses your device, please keep your account secure and make a habit of logging out. Using parental filtering software is also a good step.

  • Age verification is mandatory at registration
  • Accounts of minors are suspended immediately
  • Parents and guardians are urged to stay vigilant

Important Age Restriction

hi44 complies with Bangladesh law and ethical standards. Use of this platform by anyone under 21 is strictly prohibited. For ages 21 and above only.

21+
Safety Tools

hi44's Responsible Gaming Tools

Use our tools at any time to keep yourself safe — with no barriers.

Set Deposit Limits

You can set your own maximum daily, weekly, or monthly deposit amount. Once a limit is set, it may take up to 24 hours to come into effect, but lowering a limit takes effect immediately.

Financial Control

Time-Out Feature

Use the time-out feature if you want to take a break for a few days. You can temporarily close your account for a set period from 24 hours up to 6 weeks. During this time, logging in or placing bets will not be possible.

Break Option

Self-Exclusion

Choose self-exclusion if you need a long-term break. You can request to close your account for 6 months to 5 years, or permanently. This period cannot be ended early.

Long-Term Protection

Session Reminders

You will receive automatic notifications at set intervals so you know how long you have been playing. This will help you keep track of your time.

Time Awareness

Reality Check

View a summary of your total wins and losses at any time. Staying aware of your financial position is the first step to responsible gaming.

Track Your Activity

24/7 Support Service

hi44's support team is by your side 24 hours a day, 7 days a week. Get assistance via live chat and email in both Bengali and English.

Round-the-Clock Support
Recognise the Signs

Signs of Problem Gambling

Most people play for fun and stay within their limits. However, for some, gambling can become a problem. If you notice any of the signs below in yourself, be alert and seek help.

Remember — asking for help is not a weakness, it is a sign of courage. hi44 is always by your side.

  • You are spending more than your budget on betting and being forced to borrow money
  • You are placing more bets to try to win back money you have lost
  • You want to stop playing but cannot
  • You are hiding your gambling from family or friends
  • You are neglecting work, studies, or family responsibilities to gamble
  • You are experiencing stress, anxiety, or depression because of gambling
  • You are gambling out of compulsion rather than enjoyment
Simple Steps

How to Use the Tools

All of hi44's responsible gaming tools can be accessed directly from your account. There is no complex process — keep yourself safe with just a few clicks.

1

Log In to hi44

Enter your account and go to the profile menu. Look for the "Responsible Gaming" section there.

2

Choose the Tool You Need

Deposit limit, time-out, self-exclusion, or reminder — choose the tool that suits your needs.

3

Set Your Limit or Duration

Enter your preferred value and duration and confirm. On-screen instructions will tell you when the change will take effect.

4

Contact Support

If you have any issues or need help, reach us via 24/7 live chat or by email at [email protected].

Healthy Gaming Tips

Practical Tips for Healthy Betting Habits

Do

  • Set a budget before you play and stick to it
  • Play for entertainment, not to make money
  • Take regular breaks and spend time on other activities
  • Spend time with family and friends
  • Use hi44's tools to set limits

Don't

  • Do not place more bets to try to win back money you have lost
  • Do not bet while drinking or when you are tired
  • Do not borrow money to place bets
  • Do not use money set aside for bills or savings to play
  • Do not think of gambling as a way to earn money
Get Help

We Are Here When You Need Help

If you feel that gambling is causing problems in your life or in the life of someone close to you, seek help right away. hi44's support team is available in Bengali and English, 24 hours a day, 7 days a week.

Your privacy is fully protected. Do not feel embarrassed or hesitant to contact us — we do not judge, we help.

Contact hi44 Support:

24/7 Live Chat — directly from your account

[email protected]

Self-Exclusion Request

To request self-exclusion, email [email protected]. Write "Self-Exclusion Request" in the subject line. Our team will complete the process promptly.

Professional Support

Gambling addiction is a recognised mental health condition. Seeking help from a professional psychiatrist or counsellor is highly effective when needed. Our support team can point you in the right direction.

Play Responsibly at hi44

hi44 is always by your side for a safe, enjoyable, and responsible betting experience. Browse our games or visit the FAQ for more information.

FAQ

Questions & Answers About Responsible Gaming

Log in to your hi44 account and go to the "Responsible Gaming" section under Profile or Account Settings. There you will find options to set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately, but increasing one may take up to 24 hours.

A time-out is a short-term break (24 hours to 6 weeks) after which your account is automatically reactivated. Self-exclusion is a long-term measure (6 months to 5 years, or permanent) that cannot be cancelled before the period ends. If gambling is becoming a serious problem, self-exclusion is the more effective option.

The minimum age to play at hi44 is 21. Age is verified during registration, and accounts for those under 21 are not approved. Protecting minors is one of our highest priorities.

Start by having a calm conversation with them and sharing your concerns. You can email hi44's support team to explain the situation — we will help guide the right steps. Seeking advice from a professional mental health specialist can also be helpful if needed.

hi44's support team is available 24 hours a day, 7 days a week. You can reach us in two ways: (1) live chat directly from your account, or (2) email — [email protected]. Support is available in both Bengali and English.

The funds in your account remain secure during self-exclusion. To learn more about the withdrawal process after the exclusion period ends, contact us at [email protected]. Our team will provide you with full assistance.

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